Privacy Policy

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is important to us, and the following will inform you of the information that Crotwell Disability Advocates may collect from you, and how it is used. By using our website, https://www.crotwellda.com/, you are accepting the practices described in this policy.

This privacy policy applies to all visitors and clients of Crotwell Disability Advocates, serving clients throughout Louisiana.

Information Collection

General Data Collection

We collect information such as IP addresses and basic device data to diagnose server issues, improve site performance, and maintain security. Cookies may be used to enhance your browsing experience and understand how visitors use our site. The domain name and IP address do not reveal personal details about you beyond the address used to access our site. We may also collect information about the type of internet browser and operating system you use, what brought you to our website, and which of our pages you visit.

Forms and Communications

When you submit information through forms to inquire about our services, we collect personal details such as your name, phone number, email address, and postal address. This information is used to respond to your requests and may be used for future communications. We advise not sending sensitive or confidential information through internet forms, as they may not be secure.

Third-Party Services

Information collected via third-party services (such as scheduling tools or hosting providers) is governed by their respective privacy policies. We use this information to process inquiries and improve our services.

Use of Information

We use the information collected to provide our services, respond to inquiries, improve our processes, and maintain the security of our site. Personal information is not sold or traded without your consent, except to trusted partners who help operate our website and communications under strict confidentiality agreements. We may contact you by phone, text, or email in the future to share helpful information, service updates, or changes to this privacy policy.

Choice/Opt-Out

You have the option to opt out of receiving future communications from us at any time. You may also request to access or delete any personal information we hold about you. Please contact us using the information provided below to initiate these requests.

Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

If we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon in your browser, or looking for “https” at the beginning of the web address.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only team members who need the information to perform a specific job are granted access to personally identifiable information. The computers and servers where we store personally identifiable information are kept in a secure environment.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a visitor’s device to help us improve your access to our site and identify repeat visitors. Cookies can also enable us to track and understand how our site is used to improve the experience for our visitors. Use of a cookie is in no way linked to any personally identifiable information on our site.

Embedded Content

Pages on this site may include embedded content (e.g., videos, maps, or other media). Embedded content from other websites behaves in the exact same way as if you had visited that other website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Sharing

We will disclose personal information and/or an IP address when required by law or in the good-faith belief that such action is necessary to:

• Cooperate with investigations of purported unlawful activities and comply with legal process served on our company
• Protect and defend the rights or property of our website and related properties
• Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our website

Please keep in mind that whenever you voluntarily disclose personal information online, that information can be collected and used by others. You are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

Links

This website may contain links to other sites. We are not responsible for the content or privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy policies of any other site that collects personal information.

Consent

By using this website and by submitting your information through our forms, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page periodically to remain up to date on the information we collect, how we use it, and under what circumstances we disclose it.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Text Messaging (SMS) Communications

If you provide your mobile phone number through our website forms, you may receive text messages from Crotwell Disability Advocates related to your inquiry, appointment reminders, and follow-up communications. By submitting your phone number, you consent to receive these messages. Message and data rates may apply, and message frequency may vary. You may opt out of text communications at any time by replying STOP. For help, reply HELP or contact us using the information below. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Contact Us

If you have questions about this Privacy Policy or feel that we are not abiding by it, please contact us:

Crotwell Disability Advocates 13322 Highway 90, #404 Boutte, LA 70039 By Appointment Only
Phone: (504) 733-6509 Fax: (504) 962-8999 Email: Info@CrotwellDA.com
Hours: Monday – Thursday, 8:00 a.m. to 5:00 p.m.

You can also reach us through our Contact page.